Shipping Policy
Delivery & Ordering Information – Bennett & Rowe
Average Delivery Time
Once an order has been placed, we take 1–5 business days to process it. During the week, this typically takes one or two working days, but orders placed on a Friday evening or over the weekend may take slightly longer. After processing, your order is shipped with fast and free delivery.
Please note that delivery may take up to 14 business days, depending on your location and local postal services.
We strive to make the ordering and delivery process as smooth as possible. If you have any questions or concerns, please contact our customer service team via bennettandrowe@gmail.com.
Placing an Order
The ordering process at Bennett & Rowe is designed to be simple:
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Go to the product page and add your desired product to the shopping cart by clicking the “Add to Cart” button.
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Select the correct product variations.
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Click “Continue to Checkout”.
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Enter your shipping details carefully and double-check that all information is accurate.
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Click “Continue to Shipping”.
On the Shipping page, review your information. All shipping is completely free, as a token of appreciation to our customers. Once reviewed, click “Continue to Payment”.
Payment Options
At the payment stage, you can choose from several secure payment methods. All payment methods are SSL encrypted, ensuring a safe checkout experience:
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Credit Cards (AMEX, Mastercard, Maestro, Visa)
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PayPal
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EPS
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Sofort (Immediate Transfer)
Once you select your preferred method, click “Complete Order” to proceed to the payment page. Follow the instructions to finalise your order. For any issues, contact us via (Email).
Shipping Costs
Shipping is completely free for every order. There is no minimum order amount required. All products are delivered to your doorstep at no extra cost.
Sending Your Order
We aim to process and dispatch orders quickly. To keep prices fair and support sustainability, some shipments may be bundled and sent once a minimum quantity is reached.
Please note that during periods of high demand, there may be slight delays in processing and shipping. Our team works hard to get your order to you as soon as possible.