Terms and Conditions – Bennett & Rowe

This website is operated by Bennett & Rowe. Throughout the site, the terms "we", "us" and "our" refer to Bennett & Rowe. This website, including all information, tools and services available from this site, is offered to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including any additional terms and policies referenced herein. These Terms apply to all users of the site.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to these Terms.

1. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction, or that you have consent to allow any minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction while using the Service.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

Your content (excluding credit card information) may be transferred unencrypted over various networks. Credit card information is always encrypted during transfer.

3. Accuracy, Completeness and Timeliness of Information

We are not responsible if information on this site is inaccurate, incomplete, or outdated.

All material is provided for general information only and should not be relied upon as the sole basis for decisions.

4. Modifications to the Service and Prices

Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part) without notice.

5. Products or Services

Certain products or services may be available exclusively online and in limited quantities. Returns or exchanges are only permitted according to our Return Policy.

6. Accuracy of Billing and Account Information

You agree to provide accurate, current, and complete purchase and account information for all purchases.
We reserve the right to refuse any order.

7. Optional Tools

We may provide access to third-party tools over which we have no control or input.

8. Third-Party Links

Content, products, or services available via our Service may include materials from third parties.

9. User Comments, Feedback, and Submissions

Any submissions you provide to us (ideas, suggestions, proposals, plans, or other materials) may be used by us at our discretion in any medium, without restriction, including editing, publishing, distributing, or translating.

10. Personal Information

Submission of personal information through the store is governed by our Privacy Policy.

11. Errors, Inaccuracies and Omissions

We may correct errors, inaccuracies, or omissions on our site or in the Service without prior notice.

12. Prohibited Uses

You may not use the site or its content for any unlawful purpose.

13. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free.

14. Indemnification

You agree to indemnify, defend, and hold harmless Bennett & Rowe and affiliates from any claims or demands arising from your use of the Service.

15. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, it remains enforceable to the fullest extent permitted by law.

16. Termination

Obligations and liabilities incurred prior to termination survive the termination of these Terms.

17. Entire Agreement

These Terms, along with any policies or rules posted on this site, constitute the entire agreement between you and Bennett & Rowe.

18. Governing Law

These Terms and any agreements are governed by and construed in accordance with the laws of the United Kingdom.

19. Contact Information

Questions about these Terms should be sent to bennettandrowe@gmail.com.

Delivery and Delays

We aim to process and dispatch all orders promptly. Delivery times may vary due to high demand, postal service delays, or customs processing. We appreciate your patience and understanding.

Returns and Refunds

Our goods come with guarantees that cannot be excluded under UK Consumer Rights Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

Change of Mind Returns

• 30-day return policy from delivery

• Item must be unused and in original condition, with all tags

• Original packaging and proof of purchase required

Certain items (perishable goods, personalised items, intimate apparel) are excluded.

Faulty or Damaged Items
If you receive a faulty or damaged item, contact us at bennettandrowe@gmail.com with your order number and issue details.

Return Shipping

• Change of mind: customer pays return shipping
  

Warranty

We offer a 12-month warranty It does not cover misuse, accidents, or normal wear and tear.

Force Majeure

We are not liable for failure to perform obligations due to events beyond our control, including natural disasters, strikes, or governmental actions.

Contact

For questions or further assistance, please contact us at bennettandrowe@gmail.com.